iPod Repair Review: iPod Battery Depot.com

iPod Battery Depot -> XXXXX / XXXXX

Despite the sketchy interface and pop-ups, iPod Battery Depot has great, five-star service.

Although it took a bit for them to actually ship my order, the package came in a timely matter with the battery, the tool to open the iPod, and a free car-charger. (YES!) The original price was $18.75, but they have the competitive price option as well. I inserted Blake’s price and paid $.50 less than his price for the battery. I never had a problem ordering from this place, and I am glad I did. The instructions were very clear.
However, they forgot to warn me of one thing- be careful when you are closing the case back up again. While attempting to close the iPod case, I broke my LCD screen (go figure) and now am stuck with that issue. My iPod case still will not close, due to the battery being a bit bulky. Other than that, the site is wonderful.

iPod Repair Review: fastfixology.com (previously ifixipodsfast.com)

About a year or two ago, my iPod Video 5th Generation 30GB iPod’s battery had bitten the dust. Being lost, I went to my nearest battery store for a drugstore battery replacement. Three months after that, I was left with the same empty battery. A few weeks ago, I began to search for online places that would sell batteries that lasted longer than the replacement, and I couldn’t use Apple’s replacement because my computer crashed and I didn’t have my music backed up. I stumbled upon many sites. The iPod Repair Review section are reviews of the places I went to recover my iPod.

I Fix iPods Fast / Fast Fixology ->  XX / XXXXX

The first on my stop was I Fix iPods Fast, run by Blake Paulson. I had read mixed reviews about the place, and, being desperate, I thought I’d give it a try.

On December 6th, I ordered my battery from them and received a confirmation e-mail saying my battery would ship in less than 48 hours. The money was taken out of my paypal account, and I was on my way. On December 12th, my order hadn’t shipped yet and I decided to send an e-mail to the owner questioning the status of my battery. No response. On December 14th, I opened a dispute on paypal, demanding my money back. I assume this may have been a bit dramatic, but my father is not one for having money stolen off his credit card, and this battery happened to be my Christmas present. Less than five minutes after sending the dispute, Blake had returned my money. However, he left me a lovely message in the dispute center.

I’ll issue a refund for your battery however I don’t approve of the way you handled this. Unfortunately I ran out of batteries by offering a deal on them and while I sincerely apologize for not getting the battery shipped out I do not appreciate that you are inferring that you would not have ever gotten the battery.

I do have a battery in stock however it looks like you simply want me to cancel the order and issue a refund which I will gladly do.

Because you filed a PayPal dispute paypal canceled a withdrawal that I needed to pay bills so who knows if that will make it now… hence why I am not very happy. I know people from Wisconsin can’t stand Minnesotans but we usually are pretty nice.

Not to criticize someone’s lifestyle, but if you need someone to buy one battery for you to make your bills, clearly you’re not in the right field.

Now, don’t get me wrong. Had he e-mailed me back as quickly as he sent me this message explaining he had one battery, I would have been fine. But it seems like his other affairs were of more importance until it involved him losing money.

The Better Business Bureau issues this website an F, which I honestly should have checked before sending in money. I’m just glad I chose a part instead of installation.

Blake has opened a new website with a new name called Fast Fixology for the new year. I really hope that this is due to his promise to improve his services. Being one guy working on a site for fixing iPods must not be easy, which is why I am leaving my review as more of constructive criticism than bashing.